Quality: Our commitment

A quality step

Villages Clubs du Soleil have established a quality for many years at all levels of its organization and its management, bringing together the actors around a goal of progress and performance. Since 1986, Dynamic Quality is for Villages Clubs du Soleil factor strongly rooted in strategy and management of the company. It was at that time that the first charter of quality internal development. 10 years later, as the system evolves naturally to the ISO 9002 standard, a step that takes place in conjunction with the development of the number of villages and associated constraints. In 2000, the company Villages Clubs du Soleil is the first holiday villages, on European soil, to obtain the ISO 9002 standard. The qualification will change in 2003 the ISO 9001 certification. Become a real management tool, the quality is historically and culturally a major positioning Villages Clubs du Soleil. The overall quality and exercised on a very wide scope of business, affecting all sectors of the organization: central departments (sales, human resources, ...) employees, on-site services, environment, customers, suppliers, partners , community ... With this commitment, the Villages Clubs du Soleil in 2006 became the first company in the tourism sector in France to get the National Award for Quality and Performance. Villages Clubs du Soleil has always made customer satisfaction a priority. Therefore, it is now the leading tour operator to have obtained ISO 9001 certification awarded by AFAQ for its villages of Oz en Oisans, Vars, Arc 1800, Valmorel la Belle, Superbagnères, 1850 and Montgenèvre and Orcières the company headquarters.

Real commitments for a great holiday!

Our difference is a real All Inclusive
Villages Clubs du Soleil offer a true "all inclusive" transparent and predictable. Everything is really included in the price! Spaces relaxation / wellness, entertainment and festivities ... everything!

A real expertise in the care of children
The villages of the sun clubs welcome children 50 years ... an unparalleled experience that is verified daily. Your children are welcomed from 3 months by age Teaching and supervised by qualified and enthusiastic professionals. They enjoy entertainment program and renewed each season.

A "quality commitment" from the begining
With an ISO 9001 certified quality for over 10 years The Villages Clubs du Soleil has made the process as a concrete commitment. Our services are consistent with the description "catalog", they respect the regulations and are audited each year. Your holiday is in safe hands.

A real "quality" of service
These are the men and women who make the quality of service villages clubs from the sun. Smiling, attentive and available, our teams always there to meet your well-being. Require intervention in your room? You are satisfied quickly. As for the buffets, they are varied and delicious dishes and adapted to your diet (no salt, no pork) can be prepared on request.

A true responsible tourism
The environmental approach of villages clubs from the sun is "genetic". An official of the environment through village awareness campaigns conducted each season, discovery activities and introduction to ecology, local partnerships for sustainable development in mountain ... Respect for nature is never the villages on holiday clubs from the sun